I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
Frozen game/menu after ad
columbia93
30 days agoNew Ace
I'd been away from The Sims (and my whole PC) for 5 months trying to decide if I wanted the expense of a new one or to try a rebuilt GPU...finally bought new. So back into TS4 and dang, having the same issues I had 6+ months ago, and it really peeves me to no end.
When the game loads, EA has started putting "pop-ups"? prior to the actual load game page. Ads for new packs, ads for sales...that stuff. I "X" out of them but especially if there's more than 1, when I get to my load screen, it's greyed out and there's nothing I can do. Literally. Can't exit, can't load. "WIN" to get back to desktop but it won't close out using the "Close Window" function. I end up having to Alt-Ctrl-Del to bring up Task Manager and can finally exit out (after many tries). I do know that now it will load because it got that cr***y nonsense out of the way, but why does EA do this? Does no one there actually play the game? The ads, the sales info...all on the EA Home Page, so why are they forcing this error and wasting our time. Luckily this new PC is faster (although the previous one did a pretty good job, too) so I don't have to wait long, even with more CC than I will ever admit too, yet it takes more time to close up the game than it does to load it.
Anyone else having this issue? Didn't feel it was a "gameplay" problem and not sure if "Technical" would be the place to post, but mostly just wondering if others are having to deal with it, esp since I've dealt with it on 2 separate computers over months and months, and if they have come up with any solution!
Thx :)
- columbia9323 days agoNew Ace
Actually the ads are dismissible. The ads go away and the load screen where you pick the game you want to play is greyed out and unresponsive.
Tonight I went into the game and the ad for the Sept Sale was there. I dismissed it and the save screen was greyed out and unresponsive. I had to go to Task Manager and manually close down the game.
I went back and and there was first an ad for one of the new packs. "Enchanted" maybe? I dismissed it and the ad for the bear/friends event came up. I dismissed it, groaningly. Sure enough, the game was greyed out again. I had to literally WIN out of the game, Alt+Crtl+Del for Task Manager, twice in mere minutes.
7 months and still not fixed. What additional information does EA need? Why don't they contact me to ask?
It says I'm a "New Ace" but I've literally been playing the franchise since about 3 months after TS1 came out. I've been active in the forums, although obviously not as much since it went to the EA app. Just want it out there that I'm not new to Sims issues.
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