I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
I've been having this issue too. A full-screen pop-up will appear when launching the game (i.e. "fall sale" or "rewards event"), after clicking "X" to close the pop-up, nothing on the launch screen is clickable. What I noticed is there will only be one pop-up when I launch the game and then when I click "X" I get the un-clickable launch screen. Then if I quit and re-launch the game I may get a new pop-up for a different announcement and I will click "X" again and will have to restart the game again until there are no more announcements to be popped-up at launch. The only way to quit the game is by quitting the app from the dock of my computer because I cannot even click exit on the launch screen. Once I click "quit" on the app from the dock, I will receive a pop-up window in the game asking if I want to quit the game at which point I say yes to be able to quit it. I use an M1 MacBook Air.
Game Edition: Standard
Packs I own: Outdoor Retreat, Get to Work, Perfect Patio Stuff, Spa Day, Cool Kitchen Stuff, Get Together, Romantic Garden Stuff, Dine Out, Kids room Stuff, City Living, Parenthood, Cats & Dogs, Laundry Day, My First Pet Stuff, Seasons, Get Famous, Island Living, Moschino Stuff, Discover University, Tiny Living, Eco Lifestyle, Nifty Knitting Stuff, Snowy Escape, Paranormal, Courtyard Oasis, Dream Home Decorator, Cottage Living, Incheon Arrivals, Blooming Rooms, My Wedding Stories, High School Years, Desert Luxe, Everyday Clutter, Pastel Pop, Simtimates, Bathroom Clutter, Growing Together, Greenhouse Haven, Basement Treasures, Grunge Revival, Book Nook, Horse Ranch, Modern Luxe, Poolside Splash, Home Chef Hustle, For Rent, Castle Estate, Goth Galore, Crystal Creations, Riviera Retreat, Cozy Bistro, Lovestruck, Artist Studio, Storybook Nursery, Life and Death, Sweet Slumber Party, Cozy Kitch, Comfy Gamer, Secret Sanctuary, Casanova Cave, Refined Living Room, Businesses and Hobbies
Game Version: Last updated Sep 22nd, however this issue has been going on for many updates now pretty much ever since the launch screen has been revamped
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