I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
EA has been looking for more info on this (originally by EA_Solaire)
Hey all,
We're looking to gather a bit more information on this issue, please provide the following details to help with our investigation.
The edition you're currently playing, i.e. Standard or Deluxe edition:
Which packs you're currently playing with:
Your current game version:
Thank you!
Hello there,
I'm currently playing the Standard Edition on PC through the EA App, with the latest game update since Aventure Awaits came out.
I have the following packs installed:
EP02, EP05, EP08, EP11, EP12, EP13
FP01
GP04, GP08
SP06, SP15, SP29, SP35, SP36, SP37, SP43, SP46, SP49, SP61, SP63, SP66, SP67
Right now, the bug happens with the Autumn Apparel Ad. Usually, it occurs once when you click anywhere on the ad — after restarting the game, it doesn’t happen
again.
However, at the time I’m writing this, I just can’t play at all because the bug keeps occurring and I can’t click on anything in my game. When I click anywhere, the ad closes by itself and I can see the kit tab (the selling section), but everything is greyed out. When I try to click, nothing happens, and the only thing I can do is close the game.
I’ve tried restarting it about six times now, but the issue happens every single time.
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