I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
Frozen game/menu after ad
EA_Solaire
Community Manager
3 months agoHello all,
If any of you are still encountering this on the latest game version could you share your Electronic Arts folder as well as a video of this happening?
You can find this folder under Documents-> Electronic Arts.
If so, please send me a DM with a link to your folder and video. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472
Thanks!
SimmerBelle
2 months agoSeasoned Traveler
Seriously - how does this need more info? You have hundreds of comments all telling you the issue.
Here's a WILD idea.....Just turn off the pop up's?