Ideas

Tw1nKLeLiGHt's avatar
Tw1nKLeLiGHt
New Spectator
2 months ago
Status:
Under Investigation

Gallery: Duplicated uploads shown infinitely when using filter

Platform:
PC (EA App / Windows 10 or 11)

Game Version:
[v1.118.257.1020]

Installed Packs:
issue not related to specific DLC

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Issue:
After uploading a lot or a household to the Gallery, the same item appears multiple times in the list when using the filter “All” (Everything).
Each copy has the same ID, likes, and download count, and if I delete one of them, all copies disappear at once — meaning they reference the same file.

The list of uploaded items seems to loop infinitely, continuously repeating the same entries as I scroll down.
When using other filters such as “Lots” or “Households”, the problem does not occur — only with the “All” filter.

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Steps to Reproduce:

1. Launch The Sims 4 and open the Gallery.

2. Upload any lot or household.

3. Go to My Gallery → All filter (show everything).

4. Scroll through the list.

5. Observe duplicated items repeating indefinitely.

6. Try deleting one copy — all duplicates are removed at once.

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Expected Result:
Each uploaded item should appear only once in the Gallery list when using “All” filter.

Actual Result:
The same upload appears multiple times (2–3 or more copies) and the list (it seems) never ends, creating an illusion of endless duplicates.

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Additional Information:

Clearing the local cache (localthumbcache.package, onlinethumbnailcache, etc.) does not fix the issue.

Occurs even with no mods / no CC.

Internet connection stable.

Other filters (“Lots”, “Rooms”, “Households”) display content correctly.

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Summary:
The problem may be related to objects that were previously uploaded and later deleted, or to errors during the uploading of objects to the gallery.

Edit By crinrict: Adjusted Title

26 Comments

  • CyberRosie22's avatar
    CyberRosie22
    Seasoned Spectator
    14 days ago

    crinrict​ it's on my own gallery and its when i click on the include custom content toggle and my sims with cc i've played sims on another pc and i had no cc or mods on that pc just base game and packs but its always when i go on my gallery and click the include custom content button even if i have cc or not in my game and it happens 

  • crinrict's avatar
    crinrict
    Hero+
    12 days ago

    Could you try moving your tray folder to the desktop. This will remove all your uploads in your gallery but it's still there so no worries.

    Then just save one items to the library and see if it duplicated too.

  • CyberRosie22's avatar
    CyberRosie22
    Seasoned Spectator
    11 days ago

    crinrict​ The library is fine there is only one sim it's when i click the include cc button after uploading my sims to the gallery and also my friend can see duplicates of my sims too on her sims when she goes to my profile 

  • CyberRosie22's avatar
    CyberRosie22
    Seasoned Spectator
    10 days ago

    crinrict​ yeah the one that you linked its similar to that that's what's happening with mine but with my sims that i upload but its when I click include cc instead of all

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