Ideas

Ho_Mi_Jo's avatar
Ho_Mi_Jo
Seasoned Traveler
4 days ago
Status:
Under Investigation

Gallery showing no results

Starting yesterday the results Ive gotten looking for items on the gallery have been less than expected. Its only providing any options for the "newest" option. when clicking popular now or most popular there are no results.

For example I am searching for a household that only has one sim in it that is a cat(this also is the same for dogs). What I expect are hundreds of results for any of the newest, popular now and most popular results. What I get instead are as follows:

Newest:

Most popular:

Popular now:

What's odd is if I search with the same filters and a hashtag or item name I then get MORE and the expected results instead of less which is confusing to me considering Ive only added delimiters here.

 

Its also taking several minutes to load any option or selection I make, when I try to scroll down and any other thing that would need the gallery to connect to the database its data is in. This is causing me to think that there might be some kind of timeout or loading issue occurring with the cloud service that contains gallery data. I've never not gotten some kind of result for what I would consider a very generic search I have done many times before.

Edit By Crinrict: Adjusted Title

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