Ideas

Game control window on screen

There was an update to The Sims 4 today (5/27/25), and now my game shows an annoying window with mouse and directional controls, like how to navigate the camera and move up and down floors.  There's no way to get rid of the control window, it's not a tutorial that you have to go through to get it to go away, and it hovers on the screen the whole time.

14 Comments

  • claireluttmer's avatar
    claireluttmer
    Seasoned Scout
    2 months ago

    open the help menu and there is a toggle to turn it off.  Whoever thought making it default to on was a good idea should be scolded.

  • Krispicito's avatar
    Krispicito
    Rising Adventurer
    2 months ago

    The button to get rid of it should be under Tutorial and Tips in settings. 

     

  • FallbackSole's avatar
    FallbackSole
    New Spectator
    2 months ago

    Here's the fix 

    go to settings

    game options

    tutorials and tips

    disable help center icon and controls legend

    worked for my wife

  • StormySweaters's avatar
    StormySweaters
    New Spectator
    2 months ago

    I managed to get rid of it by unchecking “Enable Help Center Icon & Controls Legend” in game options - tutorials & tips

  • KetaNice's avatar
    KetaNice
    New Spectator
    2 months ago

    This was also happening to me but I figured out how to fix it! If you go into
    Game options>> Tutorial & Tips there’s an option that says “Enable Help Center Icon & Controls Legend” toggle that off and press apply it should get rid of it for you :) 

  • DayFam1018's avatar
    DayFam1018
    New Spectator
    2 months ago

    Same here I've tried looking in settings but nothing seems to work

  • deadfoot13's avatar
    deadfoot13
    New Spectator
    2 months ago

    I just found this on another forum, posted by LexLuther8s:

    While in a game click the three dots in the top right. This should open up the menu window, select game options. In the game options window select Tutorial and Tips. Uncheck Enable Help Center Icon & Controls Legend.  Click Apply Changes and exit out of the windows. That should make the control display disappear.

    This fix worked for me.

  • Zankaras's avatar
    Zankaras
    Seasoned Newcomer
    2 months ago

    Same here.

    Breaks immersion and makes the game too annoying to play.

  • DayFam1018's avatar
    DayFam1018
    New Spectator
    2 months ago

    I found it! Go to your game menu and click on the "Tutorial and Tips"  and you should see Enable Help Center Icon & Controls Legend you'll want to unclick that and you should see that annoying box gone! 

     

  • eyessoblue02's avatar
    eyessoblue02
    New Spectator
    2 months ago

    Thank you!!! This worked perfectly. I tried everything EXCEPT the help menu… ugh. And yes, a proper scolding should suffice! Lol

  • Billiejorose1's avatar
    Billiejorose1
    New Spectator
    2 months ago

    Omg, thanks for posting this, I was going crazy with this on my screen.