Ideas

epenelope80's avatar
epenelope80
Seasoned Spectator
17 days ago
Status:
Reviewed

Game Crashes/drama_schedule_service failed

Whenever I select Resume Game or Load an older saved game, Sims completely crashes to my desktop.

I want to start by saying that I do use a lot of mods. I've played Sims for a while now so I know the drill. I troubleshoot and do the 50/50 approach to find the bad mod, remove mods until they've been updated and then I add them back to the game and continue on my merry Sims playing way. 

I've updated my Direct x. I've updated my graphics card. I've repaired the game. I completely removed my old Sims 4 folder and played using a new vanilla version (which DID work) but when I added JUST my saved game back- same issue- the game just crashes. 

Nothing is working and I haven't really seen a solution to this yet. Does anyone have any ideas?

Edit By crinrict: Adjusted Title

9 Comments

  • epenelope80's avatar
    epenelope80
    Seasoned Spectator
    17 days ago

    *I will also want to add that I did try playing saved games from months ago and it still crashes. 

    **I was able to load into vacant lots, but if I try to load into an occupied lot, then the game crashes.

  • Hi epenelope80​ 

    Do you have any LastException/lastCrash files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • epenelope80's avatar
    epenelope80
    Seasoned Spectator
    9 days ago

    Please see below:

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>cb16bd8b6222db2d68e28bdb</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-05 10:20:42</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>enum.py:181</categoryid><desyncid>cb16bd8b6222db2d68e28bdb</desyncid><systemconfig/><screenshot/><desyncdata>[manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: "&lt;enum &lt;class 'int'&gt;: DramaNodeScoringBucket&gt; does not have value 3560693327")&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1744, in update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 289, in on_enter&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 720, in on_all_households_and_sim_infos_loaded&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 720, in &lt;setcomp&gt;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 47, in __call__&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 181, in _get_unknown_value&#13;&#10;KeyError: "&lt;enum &lt;class 'int'&gt;: DramaNodeScoringBucket&gt; does not have value 3560693327"rtim=0&#13;&#10;Client Session Time: 68.92&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,550,0,6063&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU nvldumdx.dll 32.0.15.8129, GUID: D7B71E3E-6620-11CF-596C-7F2A0EC2ED35&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>cb16bd8b6222db2d68e28bdb</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-10-05 10:20:44</createtime><buildsignature>Local.Unknown.Unknown.1.118.257.1020-1.300.000.223.Release</buildsignature><categoryid>drama_scheduler.py:367</categoryid><desyncid>cb16bd8b6222db2d68e28bdb</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: &lt;CooldownGroup.INVALID = 0&gt; (KeyError: &lt;CooldownGroup.INVALID = 0&gt;)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 802, in score_and_schedule_nodes_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 367, in _update_cooldowns&#13;&#10;KeyError: &lt;CooldownGroup.INVALID = 0&gt;rtim=0&#13;&#10;Client Session Time: 68.92&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,550,0,6063&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU nvldumdx.dll 32.0.15.8129, GUID: D7B71E3E-6620-11CF-596C-7F2A0EC2ED35&#13; &#10;</desyncdata></report>
    </root>

  • epenelope80's avatar
    epenelope80
    Seasoned Spectator
    8 days ago

    Heya-

    No mods. This is after I removed all mods. I swept my folders 2x to make sure. I played with a completely vanilla game with only my latest saved game and it crashed.

    When I removed the saved game and began a new game, no crashes.

    At this point, I am just resigned that my saved game is now corrupt and three years worth of building has gone down the drain. 

  • crinrict's avatar
    crinrict
    Hero+
    7 days ago

    HI epenelope80​ 

    that LE was from a modded game.

    Would you be willing to share your corrupt save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

  • epenelope80's avatar
    epenelope80
    Seasoned Spectator
    6 days ago

    I sent you the link to my saved game. Thanks.

  • Hi epenelope80​ 

    I could dupe your issue on the save. I moved this to the bug forum and passed your save on to a Community Manager.