Ideas

sjygfjyuse's avatar
sjygfjyuse
New Spectator
2 days ago
Status:
Troubleshooting

game crashing to residential worlds when i try play as a household

every time i try and play a household, just loading in, it sends me back to the screen where you choose the city you want to live in. i haven't downloaded any mods or cc before this started happening. it started happening about 2 days ago,

  • i've tried making a new save file
  • loading the game from the EA app and steam
  • loading into different households
  • verifying my game files

but nothings fixing it. does anyone know what i can do? 

 ive attached a video of whats happening.

6 Comments

  • Hi sjygfjyuse​ Kyp040694​ susanshoe2​ 

    Do you guys have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • Having the exact same problem - it is so annoying considering how much we have spent on these games. 

  • susanshoe2's avatar
    susanshoe2
    Seasoned Rookie
    22 hours ago

    This is the same for me. I even tried loading a completely new vanilla game. It let me do the CAS part, and the background story, but once it reached the World Select page, to choose a house to buy, I can't go any further. It will let me choose a world, and click on a lot to buy, and then it sends me back to the World Select page. I haven't been able to play for several days now.