Ideas

Seasoned Spectator

Game Freezes When Sending Sim to University Housing

While trying to enroll my Sim in university and move them into university housing, the game freezes completely after confirming the transfer. I select the degree, choose university housing (dormitory), transfer household funds in the moving window, and then click confirm. After that, the game becomes completely unresponsive for over 5 minutes and no actions can be performed.

I had to restart my computer manually each time because the game would not recover. This issue occurred three times in a row. After the final attempt, the affected save file could no longer be loaded.

Steps to reproduce:

Open the game and load a household

Apply/enroll a Sim into university

Select a degree and choose university housing/dormitory

Transfer Sim funds in the household split/move window

Confirm the move

Observe the game freezing indefinitely

The game freezes completely after confirming the move. After repeated freezes and forced restarts, the save file becomes unloadable/corrupted. That problem started after newest update, I don't use any mods or CC.

4 Comments

crinrict
Hero+
3 days ago
HI 17ryrbdtuyyz

think there's another report for this but I'll check later.

For now could you please pick a thread tag for your mod usage. You said you don't use any but does that mean you never had any or you removed them ?

Have you tested multiple saves/Sims ?
17ryrbdtuyyz
Seasoned Spectator
3 days ago
I used mods once, over 1.5 years ago, but they were completely removed afterward. Before the recent update I never experienced this issue — other Sims from this same save had already attended university, even in the exact same dormitory.
This is a multi-generational save. I’ll check whether the same problem happens in other long-term/multi-generational saves as well. At the moment I can’t properly test this specific save anymore because it gets stuck on an infinite loading screen when I try to open it.
17ryrbdtuyyz
Seasoned Spectator
2 days ago
I checked, and on the same save, another family, whom I didn't play with before the update, can normally go to college in the student dormitory. So the problem is with my family, which I play in the next generation. Before the update, Sims went to college this way and there was no problem. Today, I can't get my Sim to separate from the family.
crinrict
Hero+
2 days ago
Found the other thread and merged. Could you send your save to EA.