Game not functioning since new update

I usually play with families so I deal with teens, kids, toddlers and infants often. I tried to open simology for a teen and it just shows the character values at the top and theres no scroll to move or anything, then I close it and I can't open any panel. Nothing will open, not their job, inventory, relationships, skills, etc. I try to exit but the menu doesn't even pop up.

I decided to go and start new save without teens, kids, etc. but now, everyone is being mean. I can't have my sim build relationships because they start being mean, she starts being mean, and the npcs are mean to each other too. Any progress I try to make is just undone because they constantly perform mean interactions.