Ideas

JRPG_13's avatar
JRPG_13
New Novice
18 days ago

Game Won't Leave Buy Menu

No mods, every time I go into buy mod and leave the live menu button disappears. I can't do anything but task manager shut down. When exiting to menu I just get a black screen. Trying to stop it via steam just leads to infinite shutting down. 




  1. Verified game files
  2. Cleared Cache
  3. Uninstalled and Reinstalled
  4. Uninstalled - Removed All Files Related to Sims 4 - Reinstalled

1 Comment

  • crinrict's avatar
    crinrict
    Hero+
    18 days ago

    Hi JRPG_13​ 

    did you also get rid of your save games ? When you say removed all files you also mean the user files right ? Have you tried if it works on a new windows user for testing ?

    Merged your post with the existing thread for this.

    EDIT: Do you have any lastUIExceptions with this ?

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