Hi. My game had a previous issue following the update. Once that was resolved, my game suddenly stopped saving altogether. There is an error message popping up, which I've attached.
Ideas
This is what came up this time:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>2603ec5d1f16479968b363f6</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-08-30 21:50:13</createtime><buildsignature>Local.Unknown.Unknown.1.117.227.1030-1.200.000.673.Release</buildsignature><categoryid>asm.py:378</categoryid><desyncid>2603ec5d1f16479968b363f6</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (TypeError: ASM key is not of instance str or ResourceKey) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\postures\posture_animation_data.py", line 295, in get_supported_postures_gen File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 128, in create_asm File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 378, in __init__ TypeError: ASM key is not of instance str or ResourceKeyrtim=0 ClientInfo isn't here</desyncdata></report>
</root>
Do you have issues with a particular save only or also on a new one ?
I've just tried a new one which wouldn't let me load the actual house to play and also wouldn't let me save. No new lastexception file was created though this time.
Have you tried renaming the entire user folder as well ? Usually if not even a new save works, that's the best way to go.
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
