Ideas

LucciaPanzani's avatar
LucciaPanzani
Seasoned Newcomer
9 months ago
Status:
Under Investigation

Household receives positive bill they can't pay (wrong Math)

Hello everyone,

I've been having a problem for a few days with the unpaid bills in my household: they're positive, i.e. I'm told I have to pay +120, but it's impossible!
I've tried moving several times, getting my game repaired, changing houseshold too, but nothing helps! 
And when you look at the invoice information, it says I have to pay -22,000 in the total invoice estimate, but when you look at the unpaid total, it says I have to pay +120.
I don't understand what's going on, I hope you can help me.

Have a nice day! 

Edit By Crinrict: Adjusted Title fit bug report at AHQ

20 Comments

  • I've had this problem, too and submitted a ticket, but it seems to have disappeared. Took out all my mods, blah blah blah. Worked for a test Sim. Put all my mods back in, still worked for my test Sim. Went to play a saved household, they can't pay bills. Moved them to a new lot, can't pay bills. Traveled, can't pay bills. Used a library version of the same family, and they can pay bills on a different lot and the saved lot I moved the original Sims out from. 
    They go through the animation, whether by phone, computer or mailbox, but the money never gets subtracted from household lots. The repo guy showed up, too, after having utilities shut off with the original Sims. The game is not playable. This is 100% a game-breaking bug. Wondering if I need to sell the business to get the bills to work? Whatever the problem, it's with this pack. Of course.

  • i have the same problem and i tried everything and still doesn't work, mines just 25 simoleons : (

  • jpa09cem's avatar
    jpa09cem
    New Spectator
    2 months ago

    Hi, you referred me to this report but there's not been an update for months, which isn't very helpful. Are there any updates?

  • Dezzie92's avatar
    Dezzie92
    New Spectator
    23 days ago

    I am also unable to pay bills from any source (phone, computer, mailbox). I play via Mac.

  • I am also unable to pay bills. from the computer, the phone, the mailbox. somebody suggested getting rid of my pets because there's been glitches where bills were delivered to pets. that didn't work. made my sim travel and come back that didn't work. I don't use mods so that's not an issue. I just built and moved my family into a new home. I really don't want to lose them/make a whole other home again.

  • aenaosis's avatar
    aenaosis
    Seasoned Newcomer
    17 days ago

    I'm having the same problem - PC player here. No mods or cc. Tried moving lots, paying on the phone, computer, etc. Doesn't work.

  • aenaosis's avatar
    aenaosis
    Seasoned Newcomer
    17 days ago

    THIS WORKED FOR ME!!! Thank you so much! I was absolutely losing my mind.

  • I'm experiencing the same issue with having a positive bill. I cannot pay it but my utilities are being shut off. I've removed all mods, repaired the game, moved the Sims multiple times nothing worked. 

  • I am experiencing this same issue, is there a way we can fix it? I have tried everything to get it working and nothing is working.