Ideas

rory_nutt's avatar
rory_nutt
Seasoned Ace
5 months ago
Status:
Needs Info

Main Menu: Early Buyer Items Giftbox Icon Doesnt Display Despite Owning Content

Platform: EA App For me anyway, last three recent packs (LD, LS, FR) are missing the giftbox icon that shows I have access to the early buyer items. All packs were bought before the date specified f...
cc or mods removed
ea app
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi all,

If you're still experiencing issues with this content, please provide the following details to help us look into this further:

-Did you preorder these packs, or did you purchase them after they were fully launched?
-Did you purchase your packs directly through the EA app, or did you purchase a third-party code? 
-Did you start having issues after a specific patch, or have you been having issues since the DLC launched?

Thank you! 

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 4 days ago