Ideas

GothicRat23's avatar
GothicRat23
Rising Newcomer
10 days ago
Status:
Resolved

Missing Pride Update Items

My items from the Sims 4 pride update are missing! When it came out, I was excited and put them in my latest build. I saved it and exited the game as usual, the next day I was told there were items I didn't own and they disappeared! I restarted the app and did app recovery, but nothing seemed to work.

No, I didn't delete any files for it to disappear. I get the Sims 4 through Steam and buy packs through Steam and the EA app. I'm so confused as to why this happened, has anyone else encountered this?

4 Comments

  • Status changed:
    Troubleshooting
    to
    Resolved

    Putting this on resolved but do come back if you have further issues.

  • Hi  GothicRat23 

    try the following:

    • Close the game
    • Move this folder to the desktop: Documents > Electronic Arts > The Sims 4 > content
    • Start the game. You will be prompted to download the SDX again. Do that
    • Restart the game again.