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muggler_ice's avatar
muggler_ice
Newcomer
6 days ago
Solved

My EA account isn't linking to my email

I have always loved the sims but recently I have noticed a few changes within the system, especially where you have to login to your EA account to even purchase an additional pack to make the game more interesting. I can't do that!!! there is something wrong in the system and quite frankly with all the packs I have the sims is getting boring unless I buy another... 

  • Hey muggler_ice​

    If you're having any trouble logging into your EA account, it's best to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but if you run into trouble with any of those steps you can scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to make sure you're able to sign in from there.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey muggler_ice​

    If you're having any trouble logging into your EA account, it's best to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but if you run into trouble with any of those steps you can scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to make sure you're able to sign in from there.