Ideas

Retro-Charge17's avatar
Retro-Charge17
New Spectator
2 months ago
Status:
Under Investigation

[NCQE] Did not receive Collectible Plaque

Despite completing this collection for the Nature's Calling event, I did not receive the reward plaque by mail. I even went to a different household, had that Sim complete the "Touch Grass Weekly" Collection, but even after waiting an in-game week, neither Sim that I played with received the Collection Plaque. I do not have any mods.

My current fix was to just get a copy of the plaque from the gallery. It's a bit of a bummer that I didn't get the plaque normally though. I hope this bug gets fixed for future events.

Edit By Crinrict: Added Tag to Title, Adjusted Title

13 Comments

  • Now that the event has been extended until September, is there any chance we can get this fixed while the event is still running? I would like to get my plaque without going on the gallery, if possible, and obviously there are a decent number of people who are having this issue.

  • coloncocon's avatar
    coloncocon
    Seasoned Ace
    18 days ago

    I want to get my plaque without going to the gallery, too. Because when I get it from the mail, there is a unique notification confirming that your Sims complete the set themselves.

    Many more people may not even know that this plaque exists.

    Even this fix can't fix retrospective, I want it to be fixed anyway. So, I can use the old save of the same household (before this event) to complete the collection and get a plaque. Then I will upload to the gallery, and give them again in the current save.

    I will wait until the event officially ends or prove that they will never fix this.

  • I'm currently working in a collections save on PC and haven't gotten the last four or five collection plaques. I received the plaque for the Natures Calling event but not the others I have completed since it came out!