[NCQE] Did not receive Collectible Plaque

Now that the event has been extended until September, is there any chance we can get this fixed while the event is still running? I would like to get my plaque without going on the gallery, if possible, and obviously there are a decent number of people who are having this issue.

I want to get my plaque without going to the gallery, too. Because when I get it from the mail, there is a unique notification confirming that your Sims complete the set themselves.

Many more people may not even know that this plaque exists.

Even this fix can't fix retrospective, I want it to be fixed anyway. So, I can use the old save of the same household (before this event) to complete the collection and get a plaque. Then I will upload to the gallery, and give them again in the current save.

I will wait until the event officially ends or prove that they will never fix this.

I'm currently working in a collections save on PC and haven't gotten the last four or five collection plaques. I received the plaque for the Natures Calling event but not the others I have completed since it came out! 

The Touch Grass Weekly Collection Plaque isn’t awarded properly in the mail once the collection is completed like all other collection plaques.

After my Sim fully finished and collected all the Touch Grass Weekly Issues and waited for the plaque to arrive in the mail, it never did; and I’m still waiting but it doesn’t show up anytime the mail is delivered.