crinrict Yes I have windows. I cleared my EA cache and I also have no mods, I repaired the game files and the same issue. When I click "new game" the game crashes and closes. When I try to load my games it says Error code 22 and then it asks me to choose a season to play in and when I do that it shows no household and zero funds so I can't do anything. There is also an error popping up in the corner when I open the game about Sims delivery. Also there is a random family of Sims that I never made on the screen when I open the game with a pink horse, a cat, a dog and some random sims. It started doing this after I downloaded the update with all the "bug fixes" yesterday. I saw another post about the smart app control option being on/off and mine is off and was already off when this happened.
could you check if your game was blocked by the controlled folder access of windows ?
This is for Win 10 but it's similar on 11:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
Could be any other Antivirus program too,
Clicked on Crinrict's link above, followed the instructions and problem solved. Thank you Crinrict. :)
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