Ideas

cnlj24

New Spectator

1 month ago

Status:

Awaiting Additional Reports

[PC] Controlled Folder Access blocking exe file/Error 21 or 22/Delivery Error

all of my saved games are gone and when i try to create a new one it wont let me select a world cause they are all gone

Edit By crinrict: Added Tag to Title, Adjusted Title

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version could you share your Electronic Arts folder as well as a video of this happening?

You can find this folder under Documents-> Electronic Arts.

If so, please send me a DM with a link to your folder and video. Instructions can be found here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472

Thanks!

crashing

maps

76 Comments

crinrict
Hero+
1 month ago
Could you please provide the following information

Are you on Windows 11 ? Can you check if the Smart App Control is turned on. If so, turn it off.
kjzari
Seasoned Newcomer
1 month ago
other day update game that repair then click delivery express then something wrong with game update can do anything Don't had no cc in my games at all
crinrict
Hero+
1 month ago
Hi cnlj24 DracoDeiure kheady

Sounds possibly related to this:

Houses replaced with red X | EA Forums - 13095368

Are you all on Windows ?

Do you have any mods/cc in your game ? It's also possible that you're all having a different issue so please post as much info as you can as to what you are seeing.

Please also include a screenshot
crinrict
Hero+
1 month ago
Status changed:
New
to
Incomplete Report
kheady
Seasoned Newcomer
1 month ago
I can't play at all either since the "bug fix" update :(!!!!!!!