Ideas

Seasoned Newcomer

3 months ago

Status:

Under Investigation

[PC] Houses replaced with red X/Win Smart App control feature blocking game

updated game today and all of my families and towns are gone, the game loads at start up and the towns when entering to go to houses are gone with giant red X's where the houses and other community l...

cc or mods removed

puzzlezaddict

Hero+

15 days ago

flowervicsims This was a common issue a few months ago, related to Smart App Control:

[PC] Houses replaced with red X/Win Smart App control feature blocking game | EA Forums - 13095368

It seems to have mostly been resolved since then, but it's also possible that your antivirus is having the same effect. So please check your AV for anything Sims-related, even if you only use Windows Defender. Controlled Folder Access causes problems with the game from time to time.

If your AV isn't the problem, let me know whether your user folder is inside the OneDrive folder. Here's how to find its location:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

flowervicsims

Seasoned Novice

13 days ago

Thank you. When turning off the Smart App Control it still gave the same error but I assume my saves were corrupted by that point, despite me not saving the game or anything during the time of the issue, but thankfully I backed up right before I did anything because using the backup of my save made the issue go away!