Ideas
Shebnem
5 months agoRising Hotshot
I am 100% sure it has nothing to do with the save files. I removed the entire The Sims 4 folder that is inside the Documents folder, ran a completely fresh game and nothing changed. It has something to do with core game files. I will send you my saves anyway and a short in game video capture.
Anonymous
5 months agoNot applicable
Hi Shebnem, they are asking for affected save files so that it can help them determine what might be causing the issue in the saves of people who are being affected. If it was something in the core game files it would probably be happening to everyone and I can confirm that it's not happening for me.
- Shebnem5 months agoRising Hotshot
I know it's not happening for everyone. It's okay. If they can trace something about the problem out of save files that will be great.