So, I went to play my game and a lot of my packs where gone I've tried restoring my license and everything undownlaoding the game and redownloading everything they're just gone....im really upset about it because that was a lot of money put into it and they're all just gone. Please help!!!🙏
Ideas
[PS] DLC installed but missing in-game
8 Comments
- DevilBaby6660025 days agoNew Spectator
First bug I found was when I was trying to simply save the game- I'd click save, and live mode was still active in the background. It didnt show the save screen, and I couldnt make my sim interact with anything after I backed out from the menu. Tried again and it popped another menu screen OVER the first one, and this screen, I couldnt interact with at all.
Second bug, on the main menu screen, my main sim was bald, was missing a bunch of cas items. Apparently, some of the packs I have, arent downloaded, even though I was literally using them the day before. This part may just be a PS5 issue, but it wont allow me to redownload those missing packs at all. I've signed in to my ea account again, reset some things, but that didnt fix it.
I Love this game and would love to see these problems be fixed somehow before the next pack drops ToT- BIGGGG Thank you to the Sims team, hope everything can be figured out
- oxydementor25 days agoNew Spectator
My sims 4 packs are not loading on my ps5 I have tried every trouble shooting method but none are working any help?
- Mintberrymilk25 days agoSeasoned Novice
It's happening to everyone on playstation right now Including myself since the update. And I just bought a new pack too..
- EA_Solaire25 days ago
Community Manager
Status changed:NewtoUnder Investigation - EA_Solaire22 days ago
Community Manager
Hi all,
Are any of you still experiencing issues accessing your DLC, or is all your content available in-game now?
- Mintberrymilk22 days agoSeasoned Novice
Hi, yes it's still happening for me, it's acting like my content isn't installed when it actually is, the controls legend won't go away each time I load into a game..I honestly don't know what Im supposed to do.
- LRReese7 days agoSeasoned Newcomer
This is still happening to me too. Even though I have all of them downloaded, when I try to resume game it says I'm missing pretty much all of the packs.
- EA_Cade2 days ago
Community Manager
Thanks all, does this persist after installing the patch that was released today and restoring licenses on your console?
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- EA_Cade11 months ago
Community Manager