[PS] DLC installed but missing in-game

First bug I found was when I was trying to simply save the game- I'd click save, and live mode was still active in the background. It didnt show the save screen, and I couldnt make my sim interact with anything after I backed out from the menu. Tried again and it popped another menu screen OVER the first one, and this screen, I couldnt interact with at all. 

Second bug, on the main menu screen, my main sim was bald, was missing a bunch of cas items. Apparently, some of the packs I have, arent downloaded, even though I was literally using them the day before. This part may just be a PS5 issue, but it wont allow me to redownload those missing packs at all. I've signed in to my ea account again, reset some things, but that didnt fix it. 

I Love this game and would love to see these problems be fixed somehow before the next pack drops ToT- BIGGGG Thank you to the Sims team, hope everything can be figured out

My sims 4 packs are not loading on my ps5 I have tried every trouble shooting method but none are working any help?

It's happening to everyone on playstation right now Including myself since the update. And I just bought a new pack too.. 

Hi all,

Are any of you still experiencing issues accessing your DLC, or is all your content available in-game now? 

Hi, yes it's still happening for me, it's acting like my content isn't installed when it actually is, the controls legend won't go away each time I load into a game..I honestly don't know what Im supposed to do.