So, I went to play my game and a lot of my packs where gone I've tried restoring my license and everything undownlaoding the game and redownloading everything they're just gone....im really upset abo...
Ideas
I have recently bought Lovestruck, and i was able to play it only for a few days but now 1-2 weeks ago i am unable to use the features and everything that is required for Lovestruck. I have made a sim using some of the CAS items, along with using furniture and build mode items that i made for my house in San Myshuno. To this day whenever i go on Sims 4 it is saying that Lovestruck is unavailable to play even when i had bought it. I would like some insight on this issue because i have no idea how to fix this problem.
EA_Solaire
Community Manager
Community ManagerHi there GamingWithCrypt
It sounds like your DLC isn't fully installed to your console, first let's try these steps:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
