So, I went to play my game and a lot of my packs where gone I've tried restoring my license and everything undownlaoding the game and redownloading everything they're just gone....im really upset about it because that was a lot of money put into it and they're all just gone. Please help!!!🙏
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Hi, I'm having the same issue here. I've tried everything, but nothing worked. Don't know what to do now.
It all started when I purchased some packs, installed them, all seemed fine. But the itens were not properly appearing, they were pink/purple and with "?" signs. I tried "reparing" and even unstalled the game and installed again. Now, all of my packs are gone. When I access the store, it says I already have them, but I can't load my pre-saved games nor access the new items starting a new game.
Can you help me, please?
I’m having this same issue. I’ve gone thru the steps listed but when I got to the Add-on and select it, it already says it’s installed. I tried deleting the game and redownloading everything but the packs still aren’t showing they are installed in game. It’s quite a long list of packs which is why I caught it so quickly. Any idea where I go from here?
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- EA_Cade12 months ago
Community Manager