Ideas

Lady_Nyxx510's avatar
Lady_Nyxx510
New Spectator
2 months ago
Status:
Resolved

Reaper Rewards: Newsletter doesn't arrive

logged on to complete my week one quests and was able to complete "Assistant to the Grim Reaper" no problem, but when I tried to complete "A Call Away", the newsletter wouldn't come in the mail; the mailman got stuck just waving at the sky instead of delivering the newsletter, so I tried to move the mailbox as well as reset the mailman both of which failed to solve the issue. So, after the mailman left, I decided to just pay for it to come early which did make the letter appear, but as soon as I read it, the UI for the even went away, save for the grim icon that shows the quests, however, I can't actually complete any of the quests.

I tried to wait for week two to come out to see if the popups would fix it, but unfortunately, it did not. 

I did try disabling my mods, verifying the game files, and playing a completely different save, but nothing has been able to fix it.

Edit By Crinrict: Adjusted Title fit bug report at AHQ

  • SOLVED!

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/reapers-rewards-wait-for-newsletter-task-not-completing/4971481/comments/4980251

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    Status changed:
    Under Investigation
    to
    Resolved

    As the Reaper's Rewards event has now ended, this thread has been archived. 

    Thank you all so much for sharing the information needed to assist the team. Even though some issues weren't able to be resolved by the conclusion of the Reaper's Rewards event, we were able to use that data provided to improve the experience for future events. 

    As always, we continue to learn and explore how we can provide the best possible experience for all who play The Sims 4, and will use the information in this thread to make decisions on how we can best move forward for future events. 

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