could you try if deleting the following file does anything: Documents\Electronic Arts\The Sims 4\notify.glob
Hi! Thank you for the suggestion. I tried that, and upon opening the game it seems to work, but it almost immediately breaks again. I've had this happen a few times, where the notification wall seems to reset itself before becoming unreadable again. After repeating the action that caused the problem (examining the water), I found that the same error occurred a second time, and that one notification is now stuck. So, I know what causes the problem, but I still don't know how to get rid of it. :(
I tried this in my save and I can duplicate the issue with this particular message
Do you have any other messages stuck ? It did go away for me if I deleted all the messages and it also seems to go away if I delete it and then close the notifiations and re-open.
Something is wonky though.
Moving this to bugs.
Definitely belongs in bugs. I have run into this issue in my save as well. Here is LE file I got. I tried deleting the notice followed by deleing all notifications. Deleting all notifications from the wall didn't seem to remove the notice but followed by closing the wall and reopening it, the notice didn't show. Something is definitely awry.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>64b51fd63962ce466866bf5d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-03 17:36:41</createtime><buildsignature>Local.Unknown.Unknown.1.116.202.1030-1.200.000.663.Release</buildsignature><categoryid>(AS)widgets.shared.controls.Notifications::NotificationView</categoryid><desyncid>64b51fd63962ce466866bf5d</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.shared.controls.Notifications::NotificationView/GetTelemetryName() at widgets.shared.controls.Notifications::NotificationView/ParseInfoForTelemetry() at olympus.views::CellView/Draw() at olympus.layout::GridLayout/OnFeedAdd() at olympus.data::ArrayDataFeed/AddItemsFromIterable() at widgets.NotificationWall::NotificationWallMain/LoadNotifications() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/DispatchToWidget() at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages() at olympus.core::LayoutManager/OnDemandWidgetLoadComplete() rtim=5653 Client Session Time: 20.41 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,496,0,6009 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4070 Ti SUPER 32.0.15.6094, GUID: F5B16152-EAE8-11EF-A212-BC719D40F03D </desyncdata></report>
<report><version>2</version><sessionid>64b51fd63962ce466866bf5d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-03 17:37:15</createtime><buildsignature>Local.Unknown.Unknown.1.116.202.1030-1.200.000.663.Release</buildsignature><categoryid>(AS)widgets.NotificationWall::NotificationWallMain</categoryid><desyncid>64b51fd63962ce466866bf5d</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.NotificationWall::NotificationWallMain/DeleteSingleNotification() at widgets.NotificationWall::NotificationWallMain/HandleDeleteEvent() at olympus.layout::GridLayout/OnCellEventDispatched() at widgets.shared.controls.Notifications::NotificationView/Dismiss() at widgets.shared.controls.Notifications::NotificationView/HandleDismiss() at olympus.gui.buttons::Button/OnMouseRelease() rtim=9066 Client Session Time: 20.41 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,496,0,6009 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4070 Ti SUPER 32.0.15.6094, GUID: F5B16152-EAE8-11EF-A212-BC719D40F03D </desyncdata></report>
<report><version>2</version><sessionid>64b51fd63962ce466866bf5d</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-03 17:37:16</createtime><buildsignature>Local.Unknown.Unknown.1.116.202.1030-1.200.000.663.Release</buildsignature><categoryid>(AS)widgets.NotificationWall::NotificationWallMain</categoryid><desyncid>64b51fd63962ce466866bf5d</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.NotificationWall::NotificationWallMain/DeleteSingleNotification() at widgets.NotificationWall::NotificationWallMain/HandleDeleteEvent() at olympus.layout::GridLayout/OnCellEventDispatched() at widgets.shared.controls.Notifications::NotificationView/Dismiss() at widgets.shared.controls.Notifications::NotificationView/HandleDismiss() at olympus.gui.buttons::Button/OnMouseRelease() rtim=9236 Client Session Time: 20.41 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,496,0,6009 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4070 Ti SUPER 32.0.15.6094, GUID: F5B16152-EAE8-11EF-A212-BC719D40F03D </desyncdata></report>
</root>
