Sim won't cook

Hi, I just wanted to let you know that I have found a while back that a household won't cook or bake and I am wanting to get that fixed.

Hi LiZaRd_916​ 

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• What platform are you playing on (PC, Mac, Playstation, XBox)
• Please also provide any LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
• Does the game crash when you try to cook/bake or at some other point ?
• What exactly happens when you try to cook/bake ? 
• Have you already tried these: https://sims4.crinrict.com/eng/2019/01/sims-cant-cook-anymore/ ?

No matter what I try, debugging, rearranging, selling and repurchasing, saving and restarting the game, I have done everything and can not use my stove, fridge, microwave, kitchen sink or anything. I'm trying to make a cake for my kids birthday and am unable to use my kitchen. I have two adults in the house and a toddler, the adults don't have hunger bars, only my toddler does. Nothing I try reenables their hunger bars, they're just gone and I can't cook.

Hi amoracana​ 

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• What platform are you playing on (PC, Mac, Playstation, XBox)
• Does this happen in just one household or all of them ? Please test another.
• If it's just the one household, please post a screenshot of your kitchen setup.

Sim won’t cook at all. I have the fairy expansion pack and have tried even to return to non fairy form. I have moved the counter tops and stove outside, moved all the clutter and removed all lights and even cabinets. It still keeps pointing to the counters or saying that it can’t reach the stove. 

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
  -  What platform are you playing on (PC, Mac, Playstation, XBox)
• Is it just happening in one household or all of them ?
• Did you try replace the oven or check if there's something already in it ?

Hi amoracana​ 

are you still having issues with this ? Could you provide the info asked in my earlier post ?

Hi Abs_Mac15​ 

are you still having issues with this ? Could you provide the info asked in my earlier post ?

Hi LiZaRd_916​ 

are you still having issues with this ? Could you provide the info asked in my earlier post ?