Ideas

itsmaryc's avatar
itsmaryc
New Spectator
5 days ago

Sims 4 Gallery "Server Error" when trying to remove content

I'm experiencing a persistent issue with the Gallery in the sims 4. While I can upload new content without any problems, the game fails whenever I try to delete an existing item from my catalog.

Details of the bug.

Action: selecting an item in my shared catalog and clicking the remove (cloud) icon.

Observed result: the game "freezes" or gets stuck processing for a long time before displaying an error message.

Frequency: this has been happening consistenly for several days.

Troubleshooting done: I have restarted the game and checked my internet connection but the result persists specifically with the removing process.

Expected result: the households/lots should be remove from the gallery immediately.

 

2 Comments

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  • sagclown94's avatar
    sagclown94
    New Spectator
    5 days ago

    i am also having this issue. i hope it’s fixed with the tuesday patch. 

     

    i cannot remove anything from the gallery and then anytime i use the gallery it stops my game and i can’t close out unless i turn everything off. 

     

    that, and everything in the build buy catalog shows as new, highlighted in gold. and on startup it asks me if i want to place the tiny home the restaurant the spa the haunted house, all that lol smh! 

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