The 2nd loading screen bar isn’t completing when loading into sims household.

Console player here. I’ve already had an issue with errors in the past that would completely take me out of my game (whenever loading into or out of something) . I created a new save file while deleting most of what was on the last file. On the new file I create a household that was playable for awhile until 1 sim went out to travel and was never able to return back to household (due to loading bar). Nor am I able to play with the rest of the household. PLEASE HELP ! This is making things unplayable and I would at least like to play with the packs I spent money on. My storage isn't full /close to full neither. Reference pic below