THE ADS are getting out of hand (blue screen issue)

The ads in this game are ridiculously huge.. and create blue screens which cause simmers to have to close out of the game completely (which can take a long time for some simmers) .. why are they popping up back to back? is one not enough? Can you not fix it so that the game knows what packs I already have and maybe tailor it to user experience? maybe make them SMALLER.. I had to close my game TWICE in one sitting, I even tried to click buy on one of the ads just to bypass the huge ad.. Please look into this and maybe make some meaningful changes.