Ideas

PinkQueenStand's avatar
PinkQueenStand
New Spectator
6 days ago
Status:
Declined

The Sims 4 fails to launch

I've been experiencing an issue where The Sims 4 won't launch at all. Every time I try to open the game, it redirects me back to the EA App without starting. This has been happening for a couple of months now, but I had honestly given up and haven't played since September (I believe). Yesterday I decided to try again and the issue persists. I play on MAC and here's what I've tried so far:

  • Repaired the game using the EA App.
  • Uninstalled and reinstalled The Sims 4
  • Updated the game
  • Closed everything for a couple hours
  • Forced quit both the EA app and The Sims 4
  • Removed all mods and custom content.

I attached down below the file I found in The Sims 4 folder after trying to launch it.

And finally here's a screenshot of the message after I just tried to open it. It says there's an error on EA's end but I haven't been able to open my game for months so I'm not sure what to do anymore.

 

  • Status changed:
    New
    to
    Declined

    This looks like an EA app and not a Sims issue.

    Please use this forum: https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/ea-app-technical-issues-mac-en

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.

Latest Activity: 4 months ago