Unable to select traits in CAS

Hi. The "traits" option in Build a Sim won't show up. I had mods, but got tired of them a while ago, so I uninstalled all of them from my Mac to free up space. I also made sure to turn outside mods off when in the game. I have a few packs, kits, and expansions, though I don't know if that would mess with my game. I've tried repairing the game three times, uninstalling it, redownloading it twice, and even uninstalling EA overall to see if that would help. I have no worlds right now, and nothing besides those packs taking up space. I'm pretty sure I have the latest version as it has not told me to update, and I think it would do that automatically on reinstillation. I'm not sure what else I'm doing wrong! Please help! 

When I make a new game my traits don't show up at all. I have removed my mods and CC, started a brand new sims game (like moved the whole sims 4 folder out and restarted the whole game) and it will still do it. When I click new game and then go back to the main menu and back into CAS the traits menu shows up again and I can pick them and everything, but the first time I click new game, they don't show up at all and I don't know why. Not a huge issue since I can just do what I said previously, but I thought I'd bring it up since it's odd it's happening.

I just downloaded Businesses and Hobbies, and tried to open the game. At first I tried to open a previous save, but it wouldn't fully open. Then I removed all of my mods, and tried to open a new game. CAS opened, but there was no way to choose any traits, therefore not allowing me to play the game. I deleted localthumbcache, and there are currently no mods in my mods folder, so I'm unsure of what else to do.

Still having this issue! no mods/cc, repaired my game, new sims 4 folder - I've tried everything and CAS traits panel is still broken!

I just redownloaded the sims 4 and i am also unable to select any traits. The traits panel is just gone and unelectable. I have no mods or CC installed.

I also have this problems, i don't think it's related with any mods or especifc event, i downloaded the game for the first time and it happened to me with only the Romantic garden stuff pack, the perfect patio stuff pack and my first Pet stuff pack. I also tested on New saves and it is the same, no matter if a download a sim from the gallery, create a new one with or without the story thing.

It also happened with Pets and horses, it only worked. I also tried different graphic settings to run the game and it's still no showing despite being the first time i had the game.

The rest of the panel is visible in the create a sim with story but when you finísimo the questions and loads the sim, the icons for the traits are no visible. I Can choose the aspiration, likes and dislikes, tope of death, type of occult sim but neither the questions marks and hexagons shows up.

Please work on it, I hope this information could help

I recently redownloaded my sims 4 game, and after updating and adding my cc I found that when in CAS I could not see or pick traits for my sims. Looking online I saw it could be an issue with my cc so I removed them all from the mod folder, deleted the local cache and hit repair in the EA app. I am still experiencing the issue after trying these fixes. I am unsure what more can be done to try to fix this. 

I can't access the traits in cas I have disabled mods and tried to repair it buts still not working

Tried creating a new sim but the traits are not showing at all. Tried removing mods, repairing but the issue persists on PC

This has been driving me mad for months now. I’ve updated the game, removed any mods & cc, done a factory reset, and even completely reinstalled. I still can’t select traits.