Unable to select traits in CAS

Can anyone help me? Do I have to reinstall the game or something...

Ever since the new update when I'm in CAS my sims traits disappear. 

Please understand this might not be what you think from reading the Subject:

I add new families to my game at least once in a while. When I tried adding a single female to the game, you can see what happened. I suspect this has to do with the new patch.

Please use either of these threads for the traits issue (if yours looks the same)

• Unable to select traits in CAS
• Unable to select traits in CAS | EA Forums - 4949337 

As for the CAS items, which items are you referring to ?

EA is looking for saves so it would be great if you could send yours as instructed here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472 

Please DM the link to EA_Cade

I recently updated my game and installed a few packs, now my traits won’t show up in create a sim and all the new create a sim items won’t appear either.

I just downloaded Vampires and Realm of Magic packs, and now in CAS I cannot select traits. I have removed mods to see if this is the problem and it’s still happening even with all mods removed. Not sure how to fix this. Playing on Mac OS. 

Since love struck came out when I go to make a sim they have no traits. I thought at first it was a mod I was using so I took the mods out and it did the same thing. I can't even pull an existing sim from the gallery they may not have traits. I love the Sims I just want things to work properly I own all the Sims 4 games. I deal with the bugs and have for years now but this is allot when you can't make a new sim or family. Plus it just crashes

This has been happening for a few weeks now. Every time I go into "new game" to make a new sim my traits are completely GONE!!!! I have updated my game and got all of my old mods and cc out. still nothing. I have done everything and I can and I have even went on Facebook and went into my sim groups to get help. after I did EXACTLY what they told me. I soon knew it was a bug. Please fix this!!! i love the sims 4 and I have been really really patient with this bug but it's starting to get really annoying. PLEASE FIX THIS!!!!!!!!!!!!     Ps. this is my screenshot from last night.

Ofc hold on