Unable to select traits in CAS

so since the update i haven’t be able to see my traits in CAS. i thought it was my mods so i updated them and it still wasn’t showing. so i took all my mods out and deleted the cache files and i still cant see my traits. i dont know if this is a issue with just my game or others have this problem but i cant save my sims unless i randomize their traits. 

When I enter into CAS from the main menu I am unable to select any traits. The space is there but it is blank and you can't choose. The randomize button still works and traits show up once in active gameplay but when creating a new sim you can't choose. 

More info: Can shift-click sim and go back into CAS during active gameplay, and pick traits. No mods currently in folder. 

Platform: PC (Windows) Game Version: Latest patch as of September 2025. All expansion/game/stuff packs installed. Mods/CC: Yes – occurs even after removing Mods folder and clearing cache. All trait and aspiration icons display normally and can be selected. All trait and aspiration slots show only question-mark icons. Traits cannot be chosen.

I had this issue after the August update but I didnt think to report it and its still happening 

First Time - September 8th, 2025: This issue is happening to me as well. This is my first time reporting a bug (not to say I haven't encountered bugs before but my game is usually still playable, and bugs I usually encounter are minor and fixed quickly but this one makes it hard for me to even play the game). I believe I'm playing on a Windows 11 PC. I have had mods in the past, like years ago, but have no mods installed now. I deleted mods and stopped using them three years ago or more. I do own add-ons. I am repairing the game right now. I have 42 add-ons, which include: 

The Sims 4 Holiday Celebration Pack

The Sims 4 Spa Day

The Sims 4 Get Together

The Sims 4 Movie Hangout Stuff

The Sims 4 Dine Out

The Sims 4 Romantic Garden Stuff

The Sims 4 City Living 

The Sims 4 Kids Room Stuff

The Sims 4 Backyard Stuff

The Sims 4 Bowling Night Stuff

The Sims 4 Cats & Dogs

The Sims 4 Parenthood 

The Sims 4 Fitness Stuff

The Sims 4 Toddler Stuff

The Sims 4 Seasons 

The Sims 4 My First Pet Stuff

The Sims 4 Island Living 

The Sims 4 Discovery University 

The Sims 4 Tiny Living 

The Sims 4 Snowy Escape 

The Sims 4 Nifty Knitting Stuff Pack

The Sims 4 Cottage Living 

The Sims 4 Dream Home Decorator Game Pack

The Sims 4 Blooming Rooms Kit

The Sims 4 Carnaval Streetwear Kit

The Sims 4 High School Years

The Sims 4 Little Campers Kit

The Sims 4 Growing Together 

The Sims 4 First Fits Kit

The Sims 4 Desert Luxe Kit

The Sims 4 Horse Ranch Expansion Pack 

The Sims 4 Everyday Clutter Kit

The Sims 4 Simtimates Collection Kit

The Sims 4 Bathroom Clutter Kit 

The Sims 4 Home Chef Hustle Stuff Pack 

The Sims 4 Poolside Splash Kit

The Sims 4 Modern Luxe Kit 

The Sims 4 For Rent Expansion Pack 

The Sims 4 Lovestruck Expansion Pack 

The Sims 4 Storybook Nursery Kit

The Sims 4 Artist Studio Kit

The Sims 4 Comfy Gamer Kit

How did I encounter this? Upon launching The Sims 4 I clicked "New Game". Immediately after C.A.S. opened I went to my library to upload a Sim I've already created before and saved to my library, I clicked on a Sim from my library and had it replace the Sim that was in C.A.S. upon opening it up. Then I noticed I could not select any traits because only the aspiration would popup. 

Second Time - September 18th, 2025: Last time I had the game repair and everything worked again. The only difference today is I now have The Sims 4 Businesses & Hobbies Expansion Pack. I bought it on the 12th and just opened the game to begin playing the pack for the first time, only to discover the C.A.S. trait disappeared again.

A work around that I've been using for about 7 months that works for me is before I change the sim in anyway check if the traits are there usually first go around its no exit to the main menu and then go back to create a sim traits will be there again, I have never tried it on a previous save game but it's at least a little work around.

It started this year for me too, I can generate random traits but it's really not practical if I don't know what they are until I start playing 

I also have this issue

I've had this issue for awhile. I've disabled all mods and cc, repaired the game, started a new save and still have this bug. I tend to have to exit cas and re enter cas repeatedly until traits show up.

I have the same issue and tried all the same solutions. If it was resolved for you, please tell me how!