Unable to select traits in CAS

The trait selection bar is not popping up in cas. I have now deleted the sims, had the ea repair my game and take the files out and restart. Nothing has worked. 

I have no mods or cc 

When you go to CAS, the character traits are invisible so you can't select them. The only solution is to select the dice and therefore random character traits.

Ever since downloading the new enchanted by nature pack, there’s no traits present to select in create a sim.. tried restarting not just the program but my computer itself to no prevail. Unsure of how to fix?

ps.

no mods or cc downloads are present in my gameplay to be potentially effecting it.

I can no longer see or select traits in CAS unless I hit the randomizer, but even then, I can't see what the traits are in CAS. I have never used mods or CC, and play on Mac.

This just happened recently, but when I go into CAS I am completely unable to see my trait slots. I’ve tried disabling mods, and reopening the game to see if they reappear, but that did not work. Anyone have any advice??? Has this happened to anyone else???

Bug report is here: Unable to select traits in CAS | EA Forums - 4949337

I believe they’re still looking for save files to reproduce the issue if you’d be willing to send yours in.

I also have this problem. I have cleared cache, repaired the app and game, I have played with a clean game (moved my entire folder to desktop and relaunched to create new folder). No mods or cc. Very frustrating to have this happening again. 

This bug appears in my games since recently.  In current game and in new game. It doesn't matter. The game is updated. Sometimes the bug is disappeared. Logic is unclear but it's completely frustrated.

Exactly what the title says but I have had this issue over the last several months. I can only change the traits once I am in the game and use the cas.fulleditmode cheat 😭 I have repaired the game, cleared cache and I have absolutely no mods or CC. 

This issue has occurred since the last patch update yesterday - the Traits section in CAS is now completely blank. I've not had mods in my game for over a month (since before the last major update). I've barely played Sims 4 since the recent bugs. But I went in to get the event rewards. After completing the event, I tried to create a new sim but couldn't select any traits. 

editing to add: I went back to an older save file, and I could pick traits in CAS. But when I start a brand new save file, I can't.