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Exveryn's avatar
Exveryn
Seasoned Newcomer
8 days ago

Unplayable after pregnancy fix update, lag/crashes

Ever since I updated my pc on July 18th my game will not run correctly and is now completely unplayable no matter what settings I try to play on or how much I try to repair/reinstall the game. I do not have mods and my computer is not the problem. I can play for about 30 minutes before the game crashes, and even then it is nearly impossible to play during that span of time because my sims need to constantly be reset to complete any tasks and the longer I play the worse the lag gets. I have seen many others online with the same issues since the last update, none of us can even play the game right now. Things that have caused my game to crash randomly also: downloading anything from the gallery, trying to travel with Sims, and exiting CAS. 

crashing
lag
never cc or mods

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 days ago

    Exveryn​  As an experiment, please test a new save in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    When testing, please use fresh sims on a blank or default EA-made lot, nothing from the Gallery.

    If you get another crash, or the lag makes the game unplayable, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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