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spreeep's avatar
spreeep
Seasoned Newcomer
4 months ago
Status:
Needs Info

Various Hot Keys not working

After I hover over the shop pop-up, in this case, specifically for the September Sale, my "`,1,2, and 3" keys stop working, along with my Escape key until I go and save the game. It doesn't happen every time I hover over the pop up, but every time it happens I have just done that. The popup is also excessive, which is a different issue entirely. The game doesn't lag at all, it just doesn't react when I try to advance or stop time or try to pause with the escape key. It accepts mouse inputs fine. I removed my CC and Mods thinking that may be the issue, but the problem persisted. 

Edit By Crinrict: Adjusted Title

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

39 Comments

  • gameonpea's avatar
    gameonpea
    Rising Spectator
    3 months ago

    I have same problem, it happens randomly sometimes but it will working again after some time. 

  • sandraglez99's avatar
    sandraglez99
    Seasoned Newcomer
    3 months ago

    For me, my entire keyboard stops working until I click on the shopping cart and close it again. And it can't be because of outdated mods (their favorite excuse lately) because I don't have any.

  • The same thing is happening in my game - the keys won't work after a while, but in my case I don't think it is connected with the store. For me it happens when I play and then enter the build mode. After returning to the live game, the keys are not working. I use travel and it fixes this problem, but it is annoying.

  • Whether I'm in build mode or live mode, the walls wont go up or down when I press the home and end keys, and I cannot go upstairs or downstairs when pressing page up and page down. My keyboard is working & I have tested the keys. I have changed lots, started a new save, cleared my cache, I have no mods installed, and repaired the game on the EA app and the walls still aren't working. 

    This means I cant paint walls/see what a the whole house looks like, or go upstairs/up down levels. It is stuck in the mode attached.  Please let me know how this can be fixed as I am mainly a builder and this renders the game useless. 

  • My ` key stops working randomly, most recently after I left CAS with fulleditmode enabled. Other hot keys have failed in the past, but this is the only one that regularly gives up. Often the 0 and P keys will still work, it's just the ` next to the 1.
    I currently have mods in but it's always done this for me, even before I first downloaded any mods. I have to restart entirely to get it working again. I play on PC.

  • LMR622's avatar
    LMR622
    New Spectator
    18 days ago

    On my PC, I try to pull up the cheat box (control, shift, c), but it will not show up. I have repaired the game and have no mods or cc. Any help?

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