Various Hot Keys not working

I have same problem, it happens randomly sometimes but it will working again after some time. 

I have this problem when using C to capture a screenshot. 

For me, my entire keyboard stops working until I click on the shopping cart and close it again. And it can't be because of outdated mods (their favorite excuse lately) because I don't have any.

The same thing is happening in my game - the keys won't work after a while, but in my case I don't think it is connected with the store. For me it happens when I play and then enter the build mode. After returning to the live game, the keys are not working. I use travel and it fixes this problem, but it is annoying.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

Whether I'm in build mode or live mode, the walls wont go up or down when I press the home and end keys, and I cannot go upstairs or downstairs when pressing page up and page down. My keyboard is working & I have tested the keys. I have changed lots, started a new save, cleared my cache, I have no mods installed, and repaired the game on the EA app and the walls still aren't working. 

This means I cant paint walls/see what a the whole house looks like, or go upstairs/up down levels. It is stuck in the mode attached.  Please let me know how this can be fixed as I am mainly a builder and this renders the game useless. 

Hi 3w5gjtdrp0sg​ 

is this the only keys you have issues with ? There's a report here but that was mainly for the speed ones: Various Hot Keys not working | EA Forums - 12582365