Werewolves aren't functioning

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• What platform are you playing ?
• Use this thread for the face issue: [W] Werewolf eyes/ears/face glitching out | EA Forums - 12181049 
• What happens when you try to create them in CAS ? Why are you unable to ?
• Please share some details on the crashing issues you're having as well.