[XB/PS] Gallery Library Wiped

So a brief moment, I play the Sims almost every day except this last week and I heavily rely on my personal gallery for custom tattoos I've made, builds etc. going in to play my legacy save I've realised that all my saves are gone and my library is completely blank from creations I've made or from other creators. I play on PS5 so I have no mods or cc that could've broken my game. I need to know if I can retrieve my stuff back. 

In the update notes it says the previously downloaded stuff in the library would not be affected yet when I log in today my households are all wiped none of them exist I want them back but me and my deceased cousin worked on a few of those together and it's sad to have lost them any fixes?

Nope, I didn’t see any kind of error or warning. I just went in to find an old build and it was all gone 

Ugh me too :( I had years of builds and families on there

Same thing happened to me! All my families were wiped too haven’t got a clue on why or how to get them back hope there’s a solution soon 

Hi _awkwardlezbean​ 

Did you see an error that your Library had become corrupt? 

Also: I tried “restoring licenses” and that didn’t work either 

Hi I recently just saved a new build to my library and noticed everything I’ve had saved in the last 4-5 years are completely gone all of a sudden from my library. I have no idea what happened or how to fix this issue. It’s completely devastating knowing all my saved lots are gone! 😭 please help! I’m also receiving a system error code when trying to place a specific lot as well..