My account was hacked and i got banned
So I recently discovered my ea account had been hacked and that they changed the email linked to it when i tried playing titanfall 2 through steam. I was able to recover my account through the ea support but i was told by support that i had been banned in apex. I was told i could just appeal it with the tos team and it should be fixed. I have appealed it almost 6 teams now and its been 3 weeks since my first appeal and i keep getting denied without any explanation. I cant even try to talk to them since they have no way to contact the tos team and if you contact the support team they tell you to send an appeal so you just end up in a never ending loop. I did some research and this has been an issues across many users and just shows that ea doesn't take their customer security seriously. Scrolling through this forums you will find hundreds of messages just like mine as well as through any other forums or social medias.
EA App Nickname
I've looked at previous forums regarding this and it's outdated as the edit profile option is not there for me. I can not change it and i do not want strangers knowing sensitive information since EA randomly choose a nickname based on an email i used and not even going on the website does nothing. Please fix this so i can change it and not have to worry about it. Thank youEA Account Was Hacked And I Lost Everything
On 3 different occasions with 3 different operators Ive tried to regain access to my hacked ea account. The hacker changed the email address and apparently that makes it impossible to recover it back. My phone number, steam account, and address are all linked to that account and yet I've got told on 3 different occasions that there's nothing they can do because I didn't provide verification of ownership when I could literally show them my ID, provide them my phone number code, or even a steam code if they needed. It's so unfair that the only way to recover an account is to have access to the email of said account if you can't provide answers to the original email used to the create the account 8+ years ago your account is just lost forever with your information still attached. At the very least I requested my steam profile, phone number, and address to be removed from the account and was told there was nothing they could do. I'm at a lost for words. I can't play apex legends because my steam was linked to that account and I have lost my sims 3 which I recently purchased and sims 4 Ive had since 2020-2022. I'm about to start crying. I have proof of them sending codes to my email when trying to get into my account before they accessed it and changed the email address.
My account was stolen
My account has been hacked. When I try to log in with my email address or phone number, I get a "mail or number not found" error. When I enter my email address and click "forgot password," it asks if I want a code sent to a completely different email address. I've been using this hacked account for years and have made purchases before. I have screenshots of the receipts in my email. The email address of the hacked account is: [edit: email address removed]. Please help me get my account back. [Image removed - CM]
Can't Unlink accounts
Everytime I try I follow the steps to unlink my Xbox and Steam Account but for some reason it doesn't work, it just doesnt do anything. I know I am banned from Fifa (I actually don't know why since I haven't done any cheats) but as far as I know that doesn't matter (I've read that I can't unlink if the account itself is banned).
Can't connect with EA Account
Im playing FC26. The world cup event just came out, Im trying to connect with my EA Account. I keep trying it keeps saying I cant do it at this time or unavailable, I even tried it on skate too.. EA Any Help??? Edit: Modified the title to better reflect the content of the thread. -CMMy account was hacked, and I must change Email IMMEDIATELY!!
Before I woke up around 2 hours, my account had been hacked and who tf change the email ([edit: email address removed] - I will see, I will find and... you know what I mean) Then I get my account back from my second chance. But this email is stick to my account and I need to remove or change it, but it cannot, it said "We can't complete your request. Your email address could be invalid or you may have recently updated it." That need 30 days to wait it. That's Suck! I need to change it IMMEDIATELY!!