Epic games account banned
Hi, I had an existing EA account, then purchased a series of games from Epic Games, which appears to have created a new account (I don't know login details for this account but signs in when I launch one of these games from Epic library). Today I tried to play Star Wars Battlefront II, which opened EA launcher, and I found out that this new account had been banned for "Account Takeover", which is false. Thank you
Remove steam account link
Hello everyone, I have an EA account that uses an email address I lost access to a long time ago. This EA account is currently linked to my Steam account. The problem is that I’ve also lost access to the EA account itself, and I’m can't manage it or recover it. I’d like to start over by linking a new EA account to Steam, but I’m unable to do so because the old EA account has been linked for the past 8–9 years. Thank you.Submitted Help Request But No Info
I filled out the form for EA support at the beginning of the week (Monday) and haven't received anything, not automated email with a ticket number, if I look in my cases I only see the chats that I had previously nothing relating to the ticket that should be related to me filling out this form. I was wondering when should I expect to hear back so that we can try to achieve a solution to my issue. I'm aware that it is the Holiday season and that this time of year usually brings some delays but I would expect that a big corporation such as EA that has millions of customers would at least have a system that sends customers who have reached out for support an automated Email with a case number or some sort of tracking information for their Help/Support Ticket. Are any MODs able to tell me if I should've received something by now or what is going on here in my situation?? Thank youCANNOT MOVE TWO EA ACCOUNT TOGETHER
I have 2 EA accounts. 1 I want to cancel. I want to move my gaming name/contact phone number to the second account (which i my account for all my EA games). A. there is no info I can find telling me how to do this, 2. The AI chat box is totally dumb - can't figure out what I want and will not pass me to a human. Love some personal help from EA but at the moment this is impossible.EA account not fully linking with xbox account
So I bought the xbox game pass and was trying to get titanfall 2 so I made an EA account to get it (the game should be free with the gamepass) But after linking my xbox and EA accounts it says I need to pay money for it even though it should be included in the gamepass. I used different emails for my xbox account and the EA account so that might be the problem. If so how would I fix it?
EA account linked to a Steam account that is not mine, can't unlink it?
Hello, At the beginning of this year, my EA account was compromised.I subsequently recovered the account, changed my password and added two-factor authentication. I didn't immediately notice that my EA account had been linked to a Steam account that wasn't mine. Today, when I tried to link my Steam account, I received a warning that another Steam account was already linked to my EA account. So I unlinked it from the "linked accounts management" page, and now I would like to link my Steam account to my EA account, but I keep getting the same warning that my EA account is still linked to the previous Steam account. I can clearly see from the "account management page" that I have successfully unlinked the accounts. What else can I do? Do I need to wait a few hours before requesting a link to my Steam account? Does the process of unlinking Steam and EA accounts take hours, if not days? I tried to open a case on ‘help.ea.com’, but I am only offered help pages that do not help with my problem. If I try to use the ‘Chat with an advisor’ option, I am told that ‘this is not a topic that advisors can resolve’ and I am never given access to any support chat. Furthermore, I cannot see my case saved anywhere.
