Critical Bug: Persistent No-Power Flag / Service State Corruption
Subject: Critical Bug: Persistent No-Power Flag / Service State Corruption Message: > Hello, I am reporting a persistent service bug in my city. Despite having a total power capacity of 230 and a demand of only 20, all of my residential buildings are showing "No Power" icons and have become abandoned. I have confirmed the following troubleshooting steps: Road Connectivity: All residential buildings and utility plants are on a fully connected, continuous road network. No buildings are isolated. Grid Status: In the Power view, the yellow grid lines appear, but the service state of the buildings is not updating to "Connected."Railroad Bridges Not Connecting
I had seen others complaining about this but had never experienced it first hand. My railroad tracks no longer connect in my Green Valley Region. I’ve done all the suggested troubleshooting. I’ve restarted the game. I’ve uninstalled and reinstalled the game. I’ve made sure there are no nearby roads obstructing. I’ve deleted and rebuilt the tracks. I’m primarily reporting this because this was the only fix customer service came up with. Hopefully the developers will see this and issue a fix for this bug.Unable to get reward from website visit
I am prompted to get my gift daily every time I visit the website. But when I open the game to get my bonus I can't find out how to retrieve the cash bonus after I re open the game. How do I do it? I have to retrieve it before I open the daily bonus yes? But where is it in the game?When will EA fix the Services Capacity issue?
I’ve read the forums and confirmed my services like Power and Water are configured correctly, connected and have more than enough capacity. Yet many of my buildings are marked as not having power and water, and this has a highly negative impact on game-play. I’ve wasted simoleans and neo-simoleans on upgrades to try and resolve this, how will you refund me given these non-stop offers you post for me to spend actual money on them? Based on the forums this is a game-wide impact and not just a single-under or small-user error. Please let us know EA timing to resolve this defect and provide refunds for our game spend.Major Service Bug After Latest Update – Services Broken
Hi everyone, I’m experiencing a serious technical issue in SimCity BuildIt that started after the latest app update and I haven’t seen it discussed here yet. What’s happening: Water and Sewage show missing coverage and warning icons in the city overview despite large overcapacity. New buildings placed after the bug occurred have no service issues. When I move an affected building to another fully serviced area, the service problem moves with the building. This strongly suggests the problem is building-level service state corruption introduced by the update, not insufficient coverage, road issues, or upgrades. Affected buildings continue to show incorrect service requirements even when all service infrastructure is present and sufficient. I have reported this to EA Support and provided them with detailed technical information, but have not yet received a meaningful escalation or technician investigation. The issue has been ongoing for more than 10 days and has blocked normal gameplay. Has anyone else experienced similar issues since the recent update? If so, please reply. If you’ve managed a workaround or received any official response from EA about a technical fix, that information would be extremely valuable. Thank you.