EA app Can't Connect to Servers
I get a problem saying "Couldn't connect to servers" followed by "We ran into a problem, but a quick restart should fix it.". I have tried numerous things, including clearing the EA app's cache files with the app recovery program and even resetting my internet modem. Do you have any other solutions guys, if so please share, thanks. CM edit: edited title for clarity.
EA app keeps crashing on open.
My EA keeps repeatedly crashing whenever I open the EA app or launch Battlefront 2 from Steam. I have uninstalled and reinstalled both the app and game. I have run the EA updater and the EA app recovery. First it gave me issues such as I'm not entitled to the language that is installed. Now I can't even open the app on its own, and when I launch a game through steam it is stuck on the starting game loading bar and then it crashes after 5 seconds.
[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary
Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/February 2024 (or before). If you are experiencing this issue, please ensure the following: Verify that you are logging into the EA app with the correct EA account - the one that contains your games. After manually checking some of your reports (which we don't typically do via forums), we've noticed several instances of players reporting this problem with empty EA accounts. As such, please respond to this thread using your primary EA account (the one you believe your games are registered to). Check your Order History - Try to locate your games, if purchased through our EA.com website or the EA app (formerly Origin), on your Order History page (access it here). If you sign into your EA account on the Order History page, apply filters for All Status and All Timeframes, and still see nothing, you may be using the incorrect EA account. Do or did you have EA Play? - If you had EA Play and claimed games that are now missing or returning a "You don't have access" error, ensure that your EA Play subscription is active. Note that this error can also occur in the EA app if you are attempting to launch an EA game via Steam or Epic while logged into the EA app with the incorrect account (one not linked to your Steam or Epic persona). If you've checked all of the above and still can't see your EA games in the EA app, consider performing an EA app Recovery (clear cache) to see if that resolves the issue. If the problem persists, please reply to this thread with the following information: Your EA ID/Username, The names of the missing games (please just name a handful), The date when this issue first started, Your current EA app version (find out here), Your EA app Error Reporter ID (provide it in this thread). Thank you for your cooperation.
[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!
The update starts without permission
The update starts without my permission. I checked the box in the settings to prevent updates from starting automatically, but even with that box checked, THE UPDATE STILL STARTS! It’s as if the button doesn’t work at all! As soon as I turn on my computer with an internet connection, the automatic update starts immediately, even though it’s disabled in the settings. PLEASE FIX THIS ALREADY!
Status is set to 'Online' instead of 'In-game' when launching a game on EA App
Hello everyone, Since last night, I have been going through an issue with EA App not being able to recognize status while running any game. Which means, my status is set to 'Online', instead of switching to 'In-game'. I have tried every possible workaround to get it working, such as: clearing app cache logging out and back in repaired my games refreshed the app None of the above methods I tried works. This issue took place with other statuses as well, other than 'Online'. For example, manually switching status to 'Away' while launching any game. I am not sure if it's network connection related. However, I have a stable network connection. It took place last night, last time I encountered the 'in-game' status was a few days ago. I'm on a Windows 11 64-bit laptop, specs are: 16GB RAM/512GB SSD drive/AMD Ryzen 7 7435HS CPU Any help or feedback is greatly appreciated. Thanks in advance!
