Sims4 packs downloaded but won't show in game
I recently bought the For Rent, Growing Together, Nifty Knitting, and Werewolves packs. I have the email confirmations, the money is gone from my card and the content is showing as downloaded in the EA app. I have tried EVERYTHING to get them to work but no matter what I do, when I launch the game the packs are showing as not downloaded / not owned content. I have reset the app and the game, repaired everything, trashed all my mods, checked file locations, logged out and logged back in, literally every fix I've seen on here. I just want to use the packs I purchased. Can anyone help please? There's no error code or anything so I don't even know what's wrong.
EA app entitlements are wildly inconsistent (sometimes missing dozens of games)
My EA app library frequently is missing entitlements. In Example 1 from March 13 (Example 1 link), you can see that EA app detected 1 installed game (I have 4 installed), and only detected 11 additional games in my library. In Example 2 (Example 2 link), also from March 13 (immediately after restarting EA app after Example 1), you can see that EA app detected 4 installed games, and an additional 93 games in my library (this is closer to accurate, but I need go back through my years' worth of entitlements to figure out which, if any, games are missing at this point; I know some like Anthem and Knockout City have been removed from everyone's libraries since those have been taken offline, and I am not disputing the absence of those few multiplayer-only titles, as lamentable as their absence might be; the issue is that I am having a large number of single-player games not show up in my library at times). In Example 3 from March 16 (Example 3 link), EA app detects 4 installed games, and an additional 81 games in my library (when EA app has entitlement issues, it is usually closer to showing 80-ish of my 100-ish games, as opposed to only showing a dozen or so titles). These are all games for which I have purchased licenses (i.e., this is not from an EA Play subscription, although I have had one in the past). When these games are missing, they aren't grayed-out in my library, they are completely absent from my EA app library. Pressing Ctrl+F5 does not fix it. In my experience, giving EA app several minutes does not result in the missing titles loading in, only restarting EA app (temporarily) fixes it. Restarting EA app once usually fixes it (until it occurs again in a subsequent login session); sometimes it requires one or two additional restarts before displaying accurately. EA app is the only client with which I experience this. I would not say I am encountering this 50% of the time, but it is a frequent occurrence. Is this entitlements inconsistency between EA's servers? I have a dynamically-assigned IP address. I am currently using my ISP's DNS service, but I have used Google and Cloudflare in the past, and it had no bearing on this issue. I am not experiencing any network disruption (Ethernet), and I am using a legitimate installation of Windows 10 Pro 64-bit (with the latest Extended Security Updates installed), and I've encountered this issue well before Windows 10 was EOL. It has been happening randomly since the release of EA app. I have also had EA app (I would imagine server-side) clear out my wishlist. I do not have EA app set to open at startup (EA services do run though, e.g., EABackgroundService). Clearing EA app's cache does not prevent this issue. Running System File Checker does not fix this issue. I have already added antivirus and firewall exceptions for EA app [EADesktop.exe, EALauncher.exe, EALaunchHelper.exe, EABackgroundService.exe, EALocalHostSvc.exe, and EACefSubProcess.exe are the only EA app binaries I currently have exception rules for (no EA app binaries are blacklisted, but the aforementioned EXEs are the only ones for which I currently have whitelist rules), but I have previously created exceptions for all EXEs in %PROGRAMFILES%\Electronic Arts\EA Desktop, and it made no difference]. Turning off my antivirus suite altogether also does not alleviate this issue. All ports listed at https://web.archive.org/web/20140929090241/http://help.ea.com/en/article/connection-issues-with-origin/ have been configured for port forwarding with my router, and my router has its latest firmware installed. Clean booting my PC does not prevent this issue. No VPN or proxy server is being used, nor is the computer configured for one. I am not accessing EA app from different locales (i.e., traveling). No DNS filtering tools are being used.
Ea Launcher not working
Clicking Play on any game ( downloaded multiple games to check if it's not 1 game ) causes it to load the loading pop up, then ea app closes, and after a few seconds the pop up disappears and ea app opens again. Game doesn't open and it's like i never clicked play. I'm aware this issue has been there for 3 years. ( I have done LITERALLY everything except fully wipe my pc ) I have even watched a 30 minute video and done every step for a Indian Guys video who went through every single possibility. Including uninstalling the games, ea, reinstalling drivers, firewalls windows security and literally everything else. It's a shame to pay for something only to be literally unable to use it no matter what i do. Especially considering it's a known issue for such a long timeWon't let me sign into my EA app on my macbook
Every time I try to sign in with my Apple login or my Google One, it will direct me to the website to confirm it's me, and then tells me to go back to the EA app, "all good," click the EA app, and it won't let me go further because it is saying my IP has changed. And when I try to sign in manually, the verification code it sends to verify it's me never comes, and I've hit the resend button multiple times, but the code never comes. I get emails just fine, but this code is not being received. I haven't logged on in a while, so maybe that's why? I even deleted the EA app from my MacBook and redownloaded it, but nothing seems to work.
