Server Error uploading to gallery/library
This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do so. Anyone else having this problem, for me it started after the new burglar update. Edit By Crinrict: Adjusted Title41KViews809likes869Comments[1.118] Inventories, fridges, bookshelves all empty on loading household
Hey, I'm having a problem with The Sims 4. After updating, items are disappearing from my inventory. Mods are disabled. I thought the update should fixes bugs, not creates new ones. XD title re-edited by Luth for visibility and clarity Note by crinrict Please use this thread for black photos/blank paintings: Photos/Paintings turning black/blank (1.102.190/1.82) | EA Forums - 11936008Solved33KViews18likes491CommentsPhotos/Paintings turn Black/white (Patch 1.120.140/2.26)
When loading into my game from my last save from last night (January 12), all my photos across the save are there. Now when I try to save today after the update, upon logging back into the game all the photos have turned black! I had to load back to the previous save from last night to get my photos back. But now I can no longer play/ save the game!! The photo system is completely broken. I don't know what code they put into this new update, but I cannot play anymore without the pictures turning black after saving. Please help fix it, I don't know what else to do other than ask for help. I tried making a new save, but photos still turn black. I've no mods/cc installed. The update today mentioned "fixes" with photo system items like graduation photos, celebrity photos, memorial photos, but I have a feeling somewhere within that coding something has gone wrong for existing photos. EDIT: Paintings are affected too. They turn white. Edit By crinrict: Adjusted Title Note by crinrict More info from Maxis on the issue: Photos turn Black (Patch 1.120.140/2.26) | EA Forums - 13095325 Please use the following threads for other instances of this issue [COL] Cross-Stich by Ref turning white/blank | EA Forums - 13016359 Please create a new thread if you have this for Puzzles as it currently doesn't have one. Note by crinrict Thanks for all that have provided info. Seeing that Maxis is on top of this, I will personally stop testing on this. Thanks to everyone that sent me saves. For a possible workaround by jacknifelee please see this post (apologies if someone else posted this earlier, I haven't had time to read the whole thread): Photos turn Black (Patch 1.120.140/2.26) | EA Forums - 13095325 Also a note for the next upcoming fix. Since black photos are a symptom of a bug and not a bug itself, the issue can have many causes and each needs to be fixed separately. The only safe thing you can do is keep backups of your save game and/or upload rooms with your photos to your library or gallery. This is true for the upcoming patch when they fix another instance. Do not throw your backups away. Keep them safe. You can also keep the files in the screenshot folder in a safe place and then restore them from there if necessary: https://sims4.crinrict.com/eng/2025/04/custom-photos-in-game-fix-for-black-photos/ (it's a bit of a tedious method and unfortunately doesn't work for console) You can also find a mini tutorial here: https://www.patreon.com/posts/mini-tutorial-148326243 to restore them from a backup. I haven't personally tested this though.32KViews764likes438CommentsToddler/Infants/Child body and face distortions
I removed my mods and cc to see if that made her normal again but it didn't she looks like she's pregnant. It even looks like that in CAS Edit By Crinrict: Adjusted Title Please use this thread for everything regarding infants/toddlers/children having distorted bodies or faces or simply looking different then before the patch. Please use this thread for Sims with neck issues: Sims neck set to wide | EA Forums - 11912011 Also state if you use mods (even if you removed them) EA_Cade has posted a temporary workaround here: Toddler/Infants/Child body and face distortions | EA Forums - 1192889128KViews356likes105CommentsEyes/Eyelids Issues (Patch 1.110.265/2.01)
Hello, Since my bug report been archived and lost in the deep mountain, I restart a new one with all the updated ressources. TESTED WITH AND WITHOUT MODS/CLEAN SAVE, THIS BUG OCCURS ALL THE TIME. I am a modder and an animator and it seems that the eyelids doesn't translate correctly in the game like it used to be since this bug was introduced, and it's still there with the new patch. When the sim looks downside, the bottom eyelids don't move at all, making sims looks creepy (the eyes go inside the eyelid). I did some animations with the eyelids moving down while the eyes are looking down, and the animation from the eyelids doesn't translate correctly in the game at all. It affects any animations in the game right now. This is an example using CAS with maxis animations, where the eyes aren't closing completely due to the eyelids animations not translating correctly in the game. Before the eyelashes patch, they were closing just fine. Gifs with the bug : This is a gif from 2022, so without the bug : Maxis animations : Custom animation : For developpers/animators : I did another test, just to show you how terrible this thing is. For this test, I did a simple sleeping pose I will use to demonstrate the bug, because unfortunately it's the only way to explain the issue more properly, by comparing in an animating program and then how it translates in the game. To achieve this result in the game with the eyes being closed like this : In a posing/animating program, I had to do this : There is clearly an error of how the eyelids translate in the game since the lovestruck patch. I'd like to know if maxis is aware of this issue and if they will fix this, as it affect every animations in the game. If I'm closing the eyes as usual in the program, this is the result I get in the game : And no, it's not the program fault. This happens since the lovestruck patch and again, it affects all the animations from the game, even the vanilla ones. I believe a data from the eyelids or something similar has been touched and it needs to be reverted back. Edit By Crinrict: Adjusted Title22KViews717likes226Comments[W] Cannot select nose color/monochromatic face for werewolves
Nose colors are no longer available for werewolves, and for any existing werewolves itll reset as soon as you bring them into cas. I of course have no mods or cc in my game right now as its right after the update. Edit By Crinrict: Added pack tag to title. Please add tags for packs yourself.21KViews520likes222Comments[PC/MAC] Cannot Load Into Lots/Back to map
If you are still having issues with either of these after removing all your mods and repairing your game, please provide the information asked in this threads. Endless Loading when trying to load a lot. Game is booted back to the map after trying to load a household (no error message) Game is booted back to the map after trying to load a household (with error message) For further details on how to troubleshoot, see this thread: [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130 and provide the info asked. A lot of mods have been update now so if you continue to have issues WITH mods but it works WITHOUT them, please post in the mods forum for help instead: The Sims 4 Mods & Custom Content Mandatory Information when posting here (your post will be moved here if you didn't answer these questions and/or DM me the requested files) What symptom are you seeing ? What did you try ? What platform are you playing on Are you getting any LastExceptions ? If so, provide them (you can't upload them to the forum) Does it happen on a new save ? If not, provide your save game Are you getting any LastCrash files ? If so, provide them (you can't upload them to the forum) If you just can't get even a new save to load, upload your entire user folder. You can upload the info to a file sharing site (preferebly oneDrive, GoogleDrive, Dropbox, wetransfer or swisstransfer) and DM me the link. Make sure the link is public. You can also just provide it in this thread but you can't upload exception files directly. I currently don't have time to check threads that were posted. I will look at those who send me the required info via DM but for now, I haven't seen anyone where this wasn't a mod.Infant/Toddlers loose interactions after Daycare (Nanny/Daycare choice dialog)
Whenever my toddlers/infants go to daycare, the interaction menu completely breaks. The toddler/infant is unable to click on themselves. No menu pops up at all. Other sims are able to click on the affected children, but the menu that comes up is only "More Choice" > "Actions" > "Open Profile". All of the actual interactions disappear. The only way to fix the issue is to close the game and reopen it. I have included some pictures of what shows up for me. I have version 1.119.109.1020 installed and have no mods or cc currently in use, and this issue did not occur until this most recent update. I have tried the following fixes to no avail. Completely removed all mods/cc from the Electronic Arts folder Deleted all appropriate cache files and repaired the game Tried a completely fresh test save file Uninstalled and reinstalled the game Renamed the "The Sims 4" folder in documents before reinstalling so it would have to create a fresh folder, effectively factory resetting the game Edit By crinrict: Adjusted Title Note by crinrict Any loading screen will give you back the interactions. To prevent, hire a nanny instead of sending them to daycare. Kuttoe has made a mod to fix this until Maxis can patch it. Daycare Fix15KViews423likes105Comments[LD] [DU] Memorial Portraits/Graduation pictures show up blank
The memorial portraits from the Life and Death Expansion Pack appear to be bugged as they no longer generate an image of a deceased sim, instead showing a blank white image. Extra Information: I'm on Windows 11 PC I'm on Version 1.117.227.1030 DX11 of the game. I don't have Journey to Batuu and Outdoor Retreat Game Packs, Cool Kitchen, Perfect Patio and Luxury Party Stuff Packs, Refined Living Room, First Fits, Industrial Loft, Courtyard Oasis, Country Kitchen, Throwback Fit and Fashion Street Kits. Found initially in a modded save, but I tested in a non modded new save and the issue still occured. Edit by crinrict There's a few similar issues now. Please everyone use the appropriate thread for the issue you are seeing. [GF] Can’t frame an autographed photo | EA Forums - 11858990 [GF] New autographs turned into family photos | EA Forums - 12323735 Black Photos (Patch 1.119.109) | EA Forums - 12878373 Paintings go white after putting them in inventory/Reloading game (1.119.109) | EA Forums - 12879032 Edit By Crinrict: Adjusted Title15KViews865likes263CommentsI can't find the broken mods
Does anyone know of any mods that are definitely broken after the August 19th update? I use the mod manager, but it doesn't tell me which mods have updates available. I'm playing without the mods that have scripts, but this way, the game is boring and useless. I appreciate anyone who can help me.14KViews4likes26Comments