I have Xbox Game Pass Ultimate, but EA Play isn't working
Title. I just renewed my Xbox Game Pass Ultimate membership, but whenever I try to download a game via EA Play, it tells me I still need to buy an EA Play membership. If I try to purchase an EA Play membership, it tells me that the subscription is not available.Solved148KViews38likes76Comments
44KViews12likes43Comments
Using EA play on different platforms
I have a question about the new service EA Play/Pro. I've been a member of orgin acces premier for a while now. But sadly, I cannot connect the same account to the new PS4's Ea Play. As it requires me to purchase the membership again via the store. Will I be able to connect my account to different platforms or not?Solved44KViews4likes20Comments
EA account linking to a new Xbox Account
Hi, I have an EA account, have had so for years. I have a reasonable amount of paid content on it, 20+ titles. I also have an Xbox Game Pass for PC subscription and have been eagerly awaiting access to the EA Play library since it was announced last year. The EA play content comes up on my Xbox Game pass for PC as being available, that's great! Looks like I have to install a Beta of EA Desktop which appears to be replacing Origin. Fine I guess, another launcher, but hopefully it will play nice with GOG Galaxy 2.0. Go to sign in and it tells me that my EA account is already linked to a different Xbox Account. I have to think about this as I don't recognise it, then I recall this is an old, old, Xbox account from when I had an Xbox 360. I don't ever recall linking this to my EA account, but no big deal, or so I thought, I'll unlink this old Xbox account that I don't use and link it to my current Xbox Game Pass for PC account that I use and pay a subscription for when I log back in. No dice, I know see a message that says I can't link my EA account with my current Xbox account because it has previously linked to another Xbox account in the past. So I think this is a bit odd, I know I can't merge my Xbox accounts, the old one with the new, I've been down this road with Microsoft before. So maybe I think I'll create a new EA account and link this with my current Xbox Game Pass account and then have that merged to my current EA Account - the one with all my content. Time to head to help.ea.com - I have a lengthy discussion with someone on the chat. Apparently, no, they cannot merge a new EA account with my existing EA account because I have linked my existing EA account with Steam. This happened out of necessity I think when I purchased EA content on Steam last year. Okay, so maybe I can have my existing EA account signed into Origin and the new account signed into EA Desktop Beta? Nope, the credentials are shared. So creating a new EA account won't help. Okay, maybe tech support can assist me with linking my current EA account with my current Xbox Game Pass account? No, this is restricted because I have at some point in the past linked my EA account with an Xbox account, one that I don't use. I asked the tech support rep about this restriction, what is the reasoning behind this restriction, will this restriction be reviewed in the future, and if so will I be contacted about this? I was informed that I should make a post here. I am a bit frustrated by the experience. It seems like an arbitrary restriction, all I want is to access all my EA content in one place, the stuff I paid for and the EA Play content I am entitled to with my Xbox Game Pass for PC subscription. Two EA accounts is not the answer, especially as I own multiple devices and EA Desktop Beta and Origin share credentials. Can anyone help with this? Who can I contact regarding this restriction? I know I might be a bit of an edge case, but I figure that with the EA Play content available through Xbox Game Pass for PC now that I can't be the only person in this predicament. ThanksSolved37KViews70likes406Comments
How To Access Your EA Play Game Trials
Hey EA Play members, We’ve had some questions about how to access EA Play game trials. All EA Play members are able to play 10-hour trials of the latest EA titles, often beginning days before the launch of the game. Xbox Game Pass Ultimate and Xbox Game Pass for PC subscribers enjoy these same benefits, as a full EA Play membership is included with these Game Pass tiers. Please note that the EA Play Hub app is retired and no longer available. For more info on how you can access your trials, check out the EA Help articles linked below: FOR XBOX FOR PLAYSTATION29KViews12likes9Comments
How To Access Your EA Play Game Trials
Hey EA Play members, We’ve had some questions about how to access EA Play game trials. All EA Play members are able to play 10-hour trials of the latest EA titles, often beginning days before the launch of the game. Xbox Game Pass Ultimate and Xbox Game Pass for PC subscribers enjoy these same benefits, as a full EA Play membership is included with these Game Pass tiers. Please note that the EA Play Hub app is retired and no longer available. For more info on how you can access your trials, check out the EA Help articles linked below: FOR XBOX FOR PLAYSTATION