Sims 4
Hi, I accidentally purchased the City Living expansion pack for The Sims 4. When I try to request a refund through the official link, it says: “You have no games that qualify for a refund”, even though it hasn’t been 24 hours since the purchase. In my account, it clearly shows that I purchased the expansion, and the money was taken from my bank account. What should I do?
Redeemed Products Not Showing. Please Help 🙏
Hi guys, I hope somebody can help as I have just spent an hour on the live chat with somebody who wasn’t acknowledging what I was saying & kept telling me to come here. I have just redeemed 4 keys for The Sims 3 expansions on EA Play. They all said ‘redeemed successfully’ and 2 of them installed fine. 2 of them however (into the future & island paradise), took me to the product pages and are showing as ‘purchase for £XX.XX’ and there is no trace of them in my purchase history. I waited the recommended half hour before seeking help & still no success. The agent in the live chat confirmed that they were redeemed using my account but was refusing to acknowledge that I don’t have access to them and we spent the last hour going around in circles. I even asked to raise a complaint several times to be told effectively ‘I am going to help you but I can’t promise that you’ll receive any contact, please check social media channels’. I’m praying somebody here can put me in the right direction to access the products that I purchased. I would be incredibly grateful for any help 🙏
Sims 4 not redownloading in EA app
Hi everyone! I have been dealing with this for over a month now :( Sims 4 first wouldn't load in the EA app so I cleared cache and uninstalled the app, but now it won't install. It says its 'installing' but nothing is happening and I don't know what to do. This screen never changes. I have attached a screenshot of what the download manager in my app has looked like for the past month whenever i try to redownload the sims 4 :( I hope someone can help!! I would be very grateful! (note - I have deleted and reinstalled EA, tried steam, origin and epic games launcher, none of which have worked. I managed to download the game on steam, but it would only work if the game was downloaded on EA too...)
BF2042 Steam Discussions admin is a problem.
The reason why I write this hear on '' EA app General Discussion'' is because some users are spreading misinformation about '' EA Javelin Anticheat'' app. Admin Steam Profile : -snip- User creates a Topic on Battlefield 2042 Steam discussions with title: Steam needs to take actions https://steamcommunity.com/app/1517290/discussions/0/592900564311904549/ Saying : questionable updates, dangerous tweaks to vital computer components. Most likely (well definitely) he is referring to EA Javelin Anticheat requiring Secure Boot, since thats what most people reply with. (Its very obvious such statements as ‘’ dangerous tweaks to vital computer components’’ are TOTAL MISINFORMATION which is most likely hurting the sales and scares away new players. Theres 7k players playing the game daily , EA anticheat is tested well and it would be breaking news if it was actually damaging. ) Author of Topic and 2 users who support Authors misinfo dont even own the game Battlefield 2042. One user ‘’Messi No.1’’ points that out call them ‘’ clowns’’ . Steam Discussions Admin -snip- replies: ‘’ You do not NEED to own the game on steam in order to create or take part in discussions, If you're going to keep being rude and disrespectful towards others, I am more than happy to put you in time out. Your call.’’’ So the logic here is that we can write whatever we want about the game, including pretty heavy statements about EA app requirements such as ‘’dangerous tweaks to vital computer components’’ , however we cant call each other clowns, we get - a warning. Few years ago I posted about this admin and nothing was done. Well guy is active again. Whats interesting hes very active on ‘’ Ready or Not’’ forums, he basically lives there. So , please, take some action, this in unfair to the guys who developed EA Javelin Anticheat.✊ Admin edit : I removed the link to the Steam profile to avoid misunderstanding surrounding "naming and shaming" ~Rtas
