[PC] Dragon Age Unauthorized DLC Error After Launch
Hello, Thedas! PC players may encounter an error that says something similar to the "Unauthorized DLC", or your DLC does not show up within the game after being installed and therefore are not able to load a save, or play the downloaded content. Below are the most common reasons and steps to help resolve these errors and get you back into the game! Causes Corrupted install of DLC (happens quite often) EA account had an EA Play subscription which has now expired A different EA account logged in and downloaded the DLC Your account does not have the proper entitlements to download the DLC You can test this out by performing the following on one of the DLC folders, or delete all folders. Navigate toC:\Program Files\EA Games (Or your respective install location) Delete ALL DLC folders with the games "addin" folder I also suggest deleting the metadata folder as well if it does not delete You can find a list of which folders belong to each DLC Here! Folder Locations DA:O: C:\Program Files\EA Games\Dragon Age\addins DA II:C:\Program Files\EA Games\Dragon Age II\addins Once all folders have been deleted, you will perform the following steps. These are optional steps but they do help in resolving the issue. Delete Windows Temp Files First, make sure you close as many programs as you can Press the Windows key + R, go into the file explorer Type in %temp%, and hit Enter Delete everything it allows you to delete Reboot the PC Optional Registry clean-up install CCleaner (it's free) from here Run Registry cleaner Click review selected issues Do you want to back up? No Click Fix all selected issues Finally Make sure the EA app and Steam are closed. Press the Windows key and "R" at the same time. Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Once all the steps above have been performed, log back into the platform you play the game through, repair the game, and install the DLC. Note: If you are using Steam to play one of these titles, the EA Help article for Legacy DLC players can download is ONLY used for Steam installs. All EA app installs will download DLC within the Manage Add-ons in the EA app! Cheers!
